VAT Exemption As our products have been designed specifically for use by persons who are chronically sick or disabled, HM Customs and Excise exempt these products from VAT so long as the product purchased is specifically for a disabled or chronically sick person.
When ordering by telephone or via the post, VAT exemption will be given when accompanied by a written declaration, presented at the time of ordering, with the disablement stated and with an original signature with every order. For online orders, HM Customs and Excise allow Seenin to accept electronic declarations via an email signature. Not all electronic declarations have the means to incorporate a signature, in this circumstance, your email address is your written signature confirming that you are VAT exempt.
If you would prefer to send us an original form for VAT exemption, please talk to us directly or Click here to download a form to send with your order.
If you are a commercial organisation or intend to use the product other than for use on a disabled or chronically sick person, please declare this to us via our Contact Details
Registered charities may claim VAT relief when a written declaration is provided when ordering.
Please Note:
1. Goods which are not specifically designed for use by a disabled person must have VAT applied.
2. Goods which are designed for a disabled person but are being purchased for use by a non-disabled person must have VAT applied.
3. Commercial companies or organisations registered for VAT must pay the higher, VAT inclusive price on all products.
It is the responsibility of the user to declare if point 1, 2 or 3 apply.
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